Sold by: Consensus Cloud Solutions, Inc.
Deployed on AWS
World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.
4.5
Overview
World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.
Highlights
- Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
- No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
- The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.
Details
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
eFax Business Bundle | 20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security | $300.00 |
Dimension | Cost/unit |
|---|---|
Standard Pages | $0.10 |
Standard Pages - Tier 2 | $0.10 |
Standard Pages - Tier 3 | $0.10 |
Standard Pages - Tier 4 | $0.10 |
Standard Pages - Tier 5 | $0.10 |
Premium Send Rates (Variable) | $0.01 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Multi-Channel Transmission Interface
Fax transmission capability through email, web portal, API integration, and mobile application
Encryption and Data Security
AES 256-bit encryption for fax storage and encryption for fax transmissions
Cloud-Based Infrastructure
Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
Cross-Device Compatibility
Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
Administrative and End-User Tools
Suite of administrative and end-user applications designed to meet specific business and technical requirements
Document Workflow Automation
Arrangement of document signing orders for multiple signers with capabilities to enable/disable document forwarding, preset reminders, set expiration dates, and password protection for confidential documents.
Mobile and Offline Functionality
Mobile application available for iOS and Android platforms with offline editing capability and automatic synchronization between mobile and web interfaces upon reconnection.
Audit Trail and Document Tracking
Real-time document tracking with court-admissible audit trails providing detailed logging of document activities and access history.
Security and Compliance Standards
Compliance with SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, and GDPR standards with password protection and data encryption capabilities.
Template and Bulk Operations
Creation of unlimited document templates with bulk sending capabilities and support for conditional and calculated fields within documents.
Electronic Signature Capability
Enables users to digitally sign documents online with support for multiple signer options and customizable signature requests.
Document Workflow Automation
Provides built-in reminders and advanced signer options to streamline document completion and signing processes.
Template Management System
Allows users to save and reuse documents as templates for commonly used forms such as NDAs, Offer Letters, and Sales Agreements.
Audit Trail and Compliance
Maintains an auditable record of document signing activities with secure and safe transaction logging for legal compliance.
Brand Customization
Supports addition of company logo, tagline, and custom messaging to personalize signature requests and maintain brand consistency.
Standard contract
No
No
No
Customer reviews
Anonymous
Seamless Faxing Anywhere, Anytime
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
I like that I can send, receive, and access my faxes anywhere and anytime with just an internet-connected device. The setup was a breeze, and I've transitioned smoothly from a POTs line and traditional fax. I have no complaints and I'm thrilled with the present service, rating it a 10 out of 10 for recommendation.
What do you dislike about the product?
I can not honestly think of anything I do like with the service.
What problems is the product solving and how is that benefiting you?
I use eFax Online Fax Service for convenient faxing anywhere, anytime, with an internet-connected device.
Great Features, Easy Interface, and Compliant
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
It’s very simple to use. It keeps a clear record of everything I’ve sent or received, and it also lets me create drafts when I need to.
What do you dislike about the product?
I wish the UI were more advanced and offered more features for the fax service, such as custom templates, the ability to insert logos or other images, and support for multiple recipients with CC or BCC options.
What problems is the product solving and how is that benefiting you?
In HR, we often have to work with organizations that still rely on paper records, such as local tax entities or medical offices. Because of that, we need a way to send and receive documents with those places quickly and without delays.
D A.
efax
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
easy to access using both web and mobile app. Good overall layout and fast launch times on mobile app with minimal delay for cloud syncing.
What do you dislike about the product?
need to download every attachment to view. Should have a way to preview faxes inline on both the website as well as the efax app
What problems is the product solving and how is that benefiting you?
managing faxes
Religious Institutions
Easy to Manage Fax-to-PDF Workflow That Feels Secure
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
It’s easy to manage, and having a “fax number” can increase the feeling of security for some people compared with sending documents by email. I can then retrieve the generated files as a PDF attachment in my email, without any interruption to my workflow.
What do you dislike about the product?
At times, it can be a bit challenging to navigate the backend interface, especially when I’m trying to figure out how to do things like editing a subscription.
What problems is the product solving and how is that benefiting you?
Our company no longer uses physical fax machines, so eFax has helped fill a critical gap in our services and keep our faxing needs covered.
Financial Services
Efax does the job - Reliable, Easy-to-Use eFax with Helpful Send and Receive Confirmations
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
efax is reliable and easy to use and provides confirmations of sent faxes as well as notifies when faxes are received. i also like the fax # is a new york number.
What do you dislike about the product?
pricing is on the higher side and there have no offers to change the current rate plan we are using
What problems is the product solving and how is that benefiting you?
replaces needed paper fax machine and keep a phone line available for faxes. it's on 24 hours per day