Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
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All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions and deal-winning insights
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect connection, task prioritization, and deal acceleration through an all-in-one sales engagement platform
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with comprehensive customer interaction data to identify high-impact deals, enhance revenue predictability, and streamline sales execution
Enterprise Security and Integration
Offers enterprise-grade security and data protection meeting stringent privacy regulations, with 200+ partner integrations providing unified data across the sales technology ecosystem
AI-Driven Sales Intelligence
Proprietary AI technologies analyze B2B buyer-seller interaction data to provide insights that guide representatives and managers through sales interactions and process steps.
Sales Workflow Automation
System of execution that automates sales representative workflows including note-taking and sales tasks before, during, and after meetings to optimize pipeline generation.
Revenue Intelligence and Deal Management
AI-powered solution that identifies deal risks early in sales cycles, provides intelligent deal signals to catch pipeline issues, and enables alignment between buyers, sellers, and stakeholders.
Pipeline Health Monitoring
Consolidated view of pipeline health, buyer engagement signals, and deal status with team and representative level projections and productivity scorecards for revenue strategy adjustment.
Playbook and Workflow Templates
Real-world-tested playbooks and workflows that standardize sales processes and enable representatives to execute sales activities consistently.
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
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Customer reviews
Fernando A.
Reliable call transcripts and summaries that improve deal visibility
Reviewed on Sep 21, 2026
Review provided by G2
What do you like best about the product?
I love that it makes it easy to transcript and summarize those quick and sometimes, boring calls. It gives a very reliable record of conversations, and the deal intelligence significantly improves deal visibility. The AI also helps me present a summary of my calls to my employees and designers so I don't need to spend their time watching recorded calls.
What do you dislike about the product?
I wish it could help me prepare for my next call. The AI outputs are only moderately accurate and consistent for me, and when it makes a mistake it is not that easy to catch and correct. I also don't feel fully confident about how my data is handled, and the controls over what data the AI can access could be clearer.
What problems is the product solving and how is that benefiting you?
It saves time by letting me share call summaries with my employees and designers instead of having them watch recorded calls. It also gives me a very reliable record of conversations, significantly improves deal visibility, and managers or reps frequently act on the conversation insights.
Information Technology and Services
Saves me a ton of time on notes and follow-ups, but the AI can get confused
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
It saves me an incredible amount of time making notes following a call and sending follow up emails. The video record, automatic transcription, and AI text summarization are really helpful. It’s mostly reliable at capturing the conversation and themes, and it manages to pull out the key parts.
What do you dislike about the product?
Sometimes it can misinterpret words. Today it didn’t work so well when I asked a question about a call and the conversational AI got confused with what I was asking about. Overall I’m only mid-level on trust/accuracy/consistency and things like controls and explaining why it produced a result.
What problems is the product solving and how is that benefiting you?
I save an incredible amount of time on post-call notes and follow up emails. It also helps when I ask questions after a call like what the client said about X, or what I said I would follow up with.
Gagan B.
Very reliable call records, but AI insights don’t translate into action
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
It gives me a very reliable record of conversations. The AI was useful for analysing multiple customer calls and quickly identifying recurring pain points and objections, spotting patterns that would have been difficult to find by reviewing each call individually. The conversation summaries are good.
What do you dislike about the product?
I’d love to see better root-cause analysis to understand why deals stall or are lost, and stronger cross-call trend analysis to identify recurring customer pain points, objections, and buying signals. The biggest gap is turning insights into execution: it’s still hard to translate conversation intelligence into actionable next steps like updating CRM fields, improving messaging, or triggering the right follow-up workflows. I only somewhat trust the AI, and I’m not very confident about data handling and controls.
What problems is the product solving and how is that benefiting you?
It helped me quickly spot patterns across multiple calls (recurring pain points and objections) without having to review each call individually. It also provides a reliable record of conversations and somewhat improved deal visibility.
Dave M.
Good documentation of conversations, but interpretation and response are less clear
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I like that it captures and documents the subject matter of customer conversations well, and the decision-making, predictive forecasting, and actionable insights capabilities meet my needs.
What do you dislike about the product?
Cross-system integration, risk flagging, and workflow orchestration haven’t been useful for me. Also, while the subject matter is well documented, how to interpret and respond to it is another matter.
What problems is the product solving and how is that benefiting you?
It gave me a reliable record in the sense that the subject matter was well documented.
Marketing and Advertising
Mostly reliable conversation records with significantly better deal visibility
Reviewed on Sep 14, 2026
Review provided by G2
What do you like best about the product?
I like that it captures and analyzes customer interactions automatically and gives me a mostly reliable record of conversations. The deal intelligence also improved deal visibility significantly, which is one of the things I'm looking for help with in my business.
What do you dislike about the product?
Pricing not readily available, but overall great product!
What problems is the product solving and how is that benefiting you?
It gave me a mostly reliable record of conversations and significantly improved my deal visibility.