Sold by: Atlassian
Deployed on AWS
Move fast, stay aligned, and build better - together
4.4
Overview
Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.
To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes
Highlights
- Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
- Customizable workflows - Create customizable workflows that map to any style of work.
- Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/ or check out any of our self help support documentation at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Mir M.
Easy Task Management with AI-Powered Batch EPIC and Ticket Creation
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
It’s easy to manage tasks, and now AI helps create EPICS and tickets in batches, all together.
What do you dislike about the product?
Nothing to report as of now—everything seems fine to me.
What problems is the product solving and how is that benefiting you?
I use it to track task tickets, and I can export reports to share with management.
Information Technology and Services
Fast, Integration-Rich, but Held Back by Dated UI, Weak Search & Limited Functionality
Reviewed on Sep 21, 2026
Review provided by G2
What do you like best about the product?
It loads quite quickly, which is usually something that other project management systems struggle with. It also has a lot of third party integrations and a very large third part plug-in / app store.
What do you dislike about the product?
The UX/UI is quite bad, it feels like a website out of the early 2000s. The search functionality is also quite poor, and it doesn't offer you great ways to filter or narrow down your search results - unless you want to learn Jira Query Language (JQL) to be able to search Jira properly. In terms of functionality, it falls quite far behind most of the competition like Asana, ClickUp or Monday.com. Dashboards are difficult to configure, and not as feature rich. They have recently integrated AI, but I find the implementation worse than competitors.
What problems is the product solving and how is that benefiting you?
It was used as the main project management system, mostly for task management and allocation, and general project management. It does also have a decent service desk ticketing functionality.
Airlines/Aviation
The standard for tracking team tracking Defects and Requirements
Reviewed on Sep 20, 2026
Review provided by G2
What do you like best about the product?
For software engineering, Jira is unmatched. It makes bug tracking, feature requests, and release management incredibly organised. I love how easily you can link code commits and pull requests directly to individual Jira tickets. The automation engine is also a massive time-saver, allowing us to auto-assign tasks or move ticket statuses based on development triggers.
What do you dislike about the product?
The search functionality can be frustrating unless you know exactly how to write JQL queries. The default email notifications are also incredibly noisy, so you have to spend time configuring your notification settings immediately to avoid cluttering your inbox.
What problems is the product solving and how is that benefiting you?
It eliminates the chaos of tracking projects in spreadsheets or chat threads. It provides a centralized, digital blueprint for how work moves from "To Do" to "Done."
David M.
Simple, Low-Cost, Customizable Tool with Quick Integration
Reviewed on Sep 19, 2026
Review provided by G2
What do you like best about the product?
It’s a simple, low-cost tool that’s both cost-effective and customizable for our organization. Integration is quick and efficient, and it can be managed in-house by our IS teams.
What do you dislike about the product?
The reporting and analytics features are difficult to navigate, and they feel somewhat limited.
What problems is the product solving and how is that benefiting you?
The tool customization has improved quite a bit since using the product in our workplace - we can easily customize to our sector/organization.
Akash D.
User-Friendly and Excellent for Collaboration
Reviewed on Sep 19, 2026
Review provided by G2
What do you like best about the product?
I like Jira because it's very user-friendly and has a simple UI, which helps me stay informed on the progress of activities. The simplicity makes it easy for anyone to use without being complex. I also appreciate the collaboration feature, especially being able to add watchers and involve people in incidents. It's effective for incident reporting and syncing with external tools like Salesforce. The initial setup was very easy too, just creating an account to start using it.
What do you dislike about the product?
Jira is pretty good overall, but it would be great if they included some AI features. For example, if there were earlier tickets and you're about to report one, it could automatically notify you about related issues. That would make a big difference for me.
What problems is the product solving and how is that benefiting you?
Jira helps me track product enhancement requests and bug progress. Its user-friendly interface keeps me informed on activities with ease. The collaboration feature allows seamless integration with external tools like Salesforce, enhancing incident reporting and collaboration.