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    Level Access

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    Deployed on AWS
    Level Access makes digital accessibility a streamlined, scalable part of everyday operations. Our solution combines platform automation, AI, and expert guidance to help you find and fix accessibility issues across your websites, apps, and documents, and continuously prove progress.
    4.5

    Overview

    With Level Access, you can make digital accessibility a streamlined, scalable part of everyday operations. You'll get a solution that combines platform automation, AI, and expert guidance to help you find and fix accessibility issues across your websites, apps, and documents-without slowing down development or adding extra work for your teams. We make it easy to demonstrate progress, so you can share how your efforts are impacting the outcomes that matter to your organization.

    For lasting success, you'll use more than tools. Tap into live and on-demand training through the Level Access Academy to build sustainable accessibility skills across your organization, and embed accessibility into your culture.

    All of this is grounded in our industry-recognized Digital Accessibility Maturity Model (DAMM), giving you a clear roadmap for progress no matter where you start.

    Ready to make accessibility a way of work? Learn more at LevelAccess.com.

    Highlights

    • Surface the risks that matter: Quickly identify compliance gaps, prioritize what's most critical, and streamline your process.
    • Fix and prevent issues without disrupting work: Resolve accessibility problems right where your teams are working-without interrupting workflows.
    • Show real progress: Share clear, measurable results that show how your assets meet compliance standards and prove your program is enhancing organizational goals. Close the knowledge gap: Give everyone on your team the skills and confidence to make accessibility a natural part of their role.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Level Access - Basic
    Basic (starter tier) provides automated remediation and issue reporting to support accessibility compliance. It includes scanning, an accessibility widget, and asset dashboards. Additional tiers available : contact partners@levelaccess.com for private offers.
    $5,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    enterprise
    Additional Usage
    $0.01

    AI Insights

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    Dimensions summary

    This listing sells through a contract with two dimensions. The Basic (starter tier) sets your entry point, covering scanning, an accessibility widget, asset dashboards, automated remediation, and issue reporting to support accessibility compliance. The enterprise dimension bills as Additional Usage, letting you add volume on top of your base contract. Together, these dimensions let pricing scale from a single starting package upward as your needs grow. Other tiers are not on the price table; you contact the vendor for private offers to arrange them.

    Top-of-mind questions for buyers

    Additional Usage lets you add volume on top of your Basic contract. The seller describes enterprise scaling across large digital portfolios, with no cap on platform seats. Charges apply as you add usage beyond your base package. The exact metered unit is arranged through the vendor for private offers.
    The Basic (starter tier) sets your entry point and includes scanning, an accessibility widget, asset dashboards, automated remediation, and issue reporting. The enterprise dimension bills separately as Additional Usage on top of that base. Both charges apply together, so your Basic package drives the baseline while Additional Usage grows with your needs.
    Basic covers scanning, an accessibility widget, asset dashboards, automated remediation, and issue reporting for accessibility compliance. Automated remediation scans your live site, finds common issues, and resolves them on each page load. The widget lets visitors adjust color, contrast, font size, and spacing. Growth beyond this base uses the enterprise Additional Usage dimension.
    www.levelaccess.com+1
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    Vendor refund policy

    No refund

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Support with the Level Access Platform is available to current customers through our Help Center. Our support team's standard working hours are Monday through Friday, 8:00 AM - 5:00 PM ET. Customers can also leverage the Level Access Help Center 24 hours a day, seven days a week, to make the most of the Level Access solution. Our Help Center makes it easy to submit questions to our support team anytime and find detailed information about product features, including the latest releases.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.5
    242 ratings
    5 star
    4 star
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    1 star
    72%
    24%
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    0 AWS reviews
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    242 external reviews
    External reviews are from G2 .
    Financial Services

    A Strong Partner for Driving Accessibility Improvements

    Reviewed on Sep 15, 2026
    Review provided by G2
    What do you like best about the product?
    We’ve had a very positive experience with Level Access. Our Customer Success Manager has been an outstanding partner, consistently helping us navigate the platform, coordinate manual accessibility evaluations, and connect us with the right resources when needed. They’re always responsive and patient, especially when we need a refresher on using the dashboard and reporting tools.

    One feature we find especially valuable is the Single Page Automated Scan. It delivers quick, actionable insights that help us validate smaller accessibility updates while we wait for formal manual evaluations. This has enabled our team to make incremental improvements and track progress more efficiently between assessments.

    Overall, Level Access has been instrumental in supporting our accessibility efforts by combining expert guidance, responsive customer support, and practical tools that help us continuously improve the user experience.
    What do you dislike about the product?
    There are a lot of things on the dashboard, so it can feel confusing at times. The Digital Assets section splits all of our different domains into separate views, and sometimes I forget to switch between them. Then I end up wondering why it can’t pull up the site I need to work on for accessibility.
    What problems is the product solving and how is that benefiting you?
    Level Access helps us identify, prioritize, and remediate accessibility issues across our digital experiences while providing both automated and expert-led evaluations. The platform gives us a structured way to monitor compliance, uncover accessibility gaps, and validate improvements before they impact users.

    One of the biggest benefits is the combination of manual evaluations and automated testing. The manual assessments provide detailed expert guidance on more complex accessibility issues, while the Single Page Automated Scan allows our team to quickly validate smaller updates and track progress between reviews. This has helped us make incremental improvements faster and with greater confidence.

    Additionally, the support from our Customer Success Manager has been invaluable. They help ensure our evaluations stay on track, connect us with the right resources, and provide ongoing guidance on using the platform effectively. As a result, we've been able to improve accessibility scores across key pages, streamline our remediation process, and move closer to delivering a more inclusive digital experience for all users.
    Retail

    Level Access: Expert Support, Training, and Jira Integration That Streamline Accessibility

    Reviewed on Sep 10, 2026
    Review provided by G2
    What do you like best about the product?
    Level Access has been a valuable partner in helping us improve the accessibility of our digital experiences. The platform's reporting, Jira integration, expert support, and training resources make it easier to identify issues, track progress, and build accessibility into our day-to-day workflow.
    What do you dislike about the product?
    My biggest challenge with Level Access is that the interface can be complex and takes time to learn. The platform provides a lot of functionality, but some workflows and recommendations could be easier for non-specialists to understand and act on.
    What problems is the product solving and how is that benefiting you?
    Before Level Access, accessibility issues were difficult to track consistently and often required manual effort across multiple teams. The platform gives us clear visibility into accessibility health, helps teams focus on the highest-priority issues, and provides the training and expert guidance needed to build accessibility into everyday product delivery.
    Retail

    Easy Setup for Manual and Automatic Scans Across Sites

    Reviewed on Sep 10, 2026
    Review provided by G2
    What do you like best about the product?
    It’s easy to set up both manual and automatic scans across different sites, and the process feels straightforward overall.
    What do you dislike about the product?
    Between evaluations, scans, and projects, it can be difficult to figure out where to go to update an item’s status or submit it for re-evaluation. These areas contain similar information, but they don’t offer the same action options, which can make the workflow confusing.
    What problems is the product solving and how is that benefiting you?
    It helps us monitor our site both passively and actively, and it catches issues we might not notice right away. Overall, it gives us more confidence that we’ll spot problems early instead of finding out after they’ve already affected things.
    Giuseppe P.

    Easy Accessibility Scans, Clear Reports, and Helpful JIRA Integration

    Reviewed on Sep 09, 2026
    Review provided by G2
    What do you like best about the product?
    Level Access is a useful platform for managing web accessibility.

    I like how easy it is to create scans and generate reports.

    It also offers integration with JIRA, which is very helpful for prioritizing issues and tracking fixes during development sprints.
    What do you dislike about the product?
    Sometimes it not easy to navigate the latest scans if you have several projects.
    What problems is the product solving and how is that benefiting you?
    Web Accessibility is a main concern that the platform helps to monitor and improve.
    Apparel & Fashion

    User-Friendly Dashboard with a Clear High-Level Website Summary

    Reviewed on Sep 08, 2026
    Review provided by G2
    What do you like best about the product?
    The dashboard layout is user friendly and the entry page gives you a high level summery of the most important details of your website.
    What do you dislike about the product?
    Turning issues into tasks and submitting them to Jira is time consuming. Also, when we connected Level Access to our Dev Partners Jira platform I was able to see all of the other organizations they were working with when I was selecting the Jira account to submit the tasks too which for our Dev partners was really frustrating since they have NDAs with some of those orgs.
    What problems is the product solving and how is that benefiting you?
    Helping us find UX bugs proactively before they are called out by users.
    View all reviews