Sold by: Rocketlane
Deployed on AWS
Rocketlane is an industry leader, purpose-built to run customer-facing projects. It helps to hit your project goals consistently, accelerate time-to-value, bring accountability, and deliver a 5-star customer experience throughout the journey.
4.7
Overview
Rocketlane is a multi-award-winning, #1 rated platform for running implementations and customer-facing projects. It helps you impress your customers, keep them accountable, and deliver a world-class experience. You can create comprehensive and repeatable playbooks, get on-demand visibility into project progress and customer sentiments, and automate mundane work to increase the productivity of your implementation teams. Rocketlane is your one-stop solution for customer projects with built-in robust project management, document collaboration, communication, time tracking for billing, and resource management.
Highlights
- Robust Project Management: Maintain private and shared view of work, build templates to repeat best work, create nested tasks, view work in Gantt and Kanban mode, and perform bulk actions.
- Superior Templatization: Codify your best work with Rocketlane templates. You can set up project plans, documents, forms, and layout for status updates, and then reuse them multiple times across multiple projects with a click of a button.
- Native time tracking and resource management: Track time and billable hours with timesheets. Also our native resource management helps you plan, manage and forecast resources effectively and efficiently.
Details
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Delivery method
Deployed on AWS
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Features and programs
Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essential | Paid per user annually | $228.00 |
Standard | Paid per user annually | $588.00 |
Premium | Paid per user annually | $828.00 |
Enterprise | Paid per user annually | $1,188.00 |
Dimensions summary
Rocketlane offers four subscription tiers: Essential, Standard, Premium, and Enterprise. You pay per user, billed annually under a contract. Pricing scales with the number of users you add in your chosen tier. The tiers move from Essential up to Enterprise, so you select the level that fits your team's needs and multiply by your seat count. Because billing is per user, your annual cost rises as you add users. Each tier sets a different per-user rate, letting you match capability level to budget across the four options.
Top-of-mind questions for buyers
Each user is one named seat, meaning one person with access to the Rocketlane platform. You are billed per person you add in your chosen tier. Team members, and depending on your setup, clients or partners who collaborate on projects, may occupy seats. Confirm exact seat definitions with the vendor.
You pay the per-user annual rate for your tier for each seat. Adding users raises your cost by the same per-user rate multiplied by the new seats. The rate does not change for existing users; it applies uniformly across all seats in your tier. Confirm mid-term proration with the vendor.
The four tiers move from Essential up to Enterprise, and each sets a different per-user rate. Higher tiers add more capability across project delivery, resource management, and financial features. You match the tier's capability level to your team's needs and budget. Check the vendor for the exact feature list per tier.
www.rocketlane.com
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Vendor refund policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Project Management Capabilities
Maintains private and shared views of work, supports nested task creation, provides Gantt and Kanban visualization modes, and enables bulk action operations.
Template and Playbook Management
Enables creation and reuse of comprehensive project templates including project plans, documents, forms, and status update layouts across multiple projects.
Time Tracking and Billing
Provides native timesheet functionality to track time and billable hours for accurate project billing and cost management.
Resource Planning and Forecasting
Includes native resource management capabilities to plan, manage, and forecast resource allocation and utilization across projects.
Integrated Communication and Collaboration
Offers built-in document collaboration and communication tools alongside project management, time tracking, and resource management in a unified platform.
Multiple Work Visualization Options
Support for spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts to manage and visualize work across different formats.
Real-time Collaborative Capabilities
Real-time collaboration features including file sharing, task comments, conversations, and proof annotations to streamline team communication.
Workflow Automation
Code-free automation builder for creating custom workflows to reduce manual tasks and streamline processes with automated notifications for stakeholder updates.
Enterprise Security and Access Controls
Enterprise-grade identity and access management, centralized user and privilege management, governance controls, comprehensive monitoring, and administrative automation.
Third-party Integration Connectivity
Integration capabilities with Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, and Skyhigh Security platforms.
Portfolio Optimization
Optimizes funding and resource capacity allocation across multiple business functions and project portfolios
End-to-End Visibility
Provides comprehensive visibility across business and technology planning with tracking of actuals against planned metrics
Capacity and Demand Balancing
Balances resource capacity against demand to enable work prioritization and resource focus
Strategic Plan Integration
Connects strategic plans and funding allocation to Agile delivery execution and scaling
Multi-Stakeholder Planning
Supports dynamic planning and collaboration across executives, PMOs, finance, transformation leaders, and development teams
Standard contract
No
Customer reviews
Caroline H.
Elevated Project Management with Easy Integration
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
I use Rocketlane for my implementation projects and project management, and it really makes the project management piece so much easier. I love that I can manage my tasks, deadlines, go-live dates, and risks directly from there. The flexibility with templates, tasks, dates, and timesheets is something I appreciate. The CSAT feature is also easy to use, which is great for customers to fill in along with the surveys. I love seeing the overall timeline of implementation with the most important details in one view, and having all of my projects, important notes, and dates in one place is very convenient. I also find the Outlook integration for timesheets handy, and the initial setup was very easy! I would definitely recommend Rocketlane to anyone who needs implementation software.
What do you dislike about the product?
I would like to have a monthly calendar view of tasks to better manage my time and deadlines.
What problems is the product solving and how is that benefiting you?
Rocketlane makes project management easier, allowing me to manage tasks, deadlines, go-live dates, and risks directly. I appreciate its flexibility with templates, tasks, timesheets, and the CSAT feature. It also gives me a view of all projects and important dates in one place.
Taylor M.
Failed Expectations and Poor Support
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
The UI definitely led us to believe the product would have better functionality.
What do you dislike about the product?
I found Rocketlane quite disappointing. We bought it hoping it would help with our Customer Success operations, but it didn't deliver any solutions. The integration with other tools like HubSpot and Linear didn't work as expected, and data didn't sync properly. We felt misled during the sales process, and after paying for the product, we were left with no useful solution and were ghosted by the support team. Additionally, the setup was difficult and took weeks, ending up in disappointment. We also lost $9,000 with no support or a product that could be of use.
What problems is the product solving and how is that benefiting you?
n/a
Claire R.
Evolving AI Features That Keep Getting Better
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
I like how it’s evolving and improving over time, especially with the AI features.
What do you dislike about the product?
The utilization doesnt always work or report how we want it to
What problems is the product solving and how is that benefiting you?
Allocation if Resource agent works
Computer Software
Great Project Structure, but Reporting Can Be Tricky
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
It’s structure of projects really helps the team know what to execute each step of the way
What do you dislike about the product?
Reporting can be tricky to get what you want
What problems is the product solving and how is that benefiting you?
Visibility of projects across large teams doing different functions
Computer & Network Security
Well-Organized Projects and Streamlined Communication
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
Projects are well organized, with all the necessary details clearly laid out in each tab. Communication is also organized and straightforward, which makes it easy to use.
What do you dislike about the product?
Handling communication with non-team members on the project could be improved. I’ve experienced situations where someone was CC’d on emails but didn’t receive the replies, and I’ve also had difficulty seeing who was CC’d when a team member includes someone.
What problems is the product solving and how is that benefiting you?
Integration from other tools makes it much easier to manage project updates across multiple projects. We handle at least 20 projects per consultant, and when I’m looking at each project, it’s easier to work with because the tabs are so well organized.