Salesloft

What do you like best about the product?

Scripting and data visualisations are valuable because they let me turn large amounts of data into clear, actionable insights quickly. I can automate analysis that would otherwise be very manual, identify trends and patterns across accounts, and use visualisations to communicate findings clearly to both customers and internal stakeholders.

Cadences have made follow-through much more consistent by giving me a clear structure for when and how to follow up, especially when managing multiple accounts at once. AI-guided prioritisation is useful for surfacing which accounts or activities need attention and gives me a helpful starting point, and conversation insights help identify patterns in customer conversations and give managers a more objective basis for coaching.

What do you dislike about the product?

Getting the right level of detail and customisation without spending a lot of time building and refining reports can be challenging. Time series analysis can require quite a bit of manual work to isolate the specific trends or periods that matter, particularly when comparing different accounts or metrics, and there’s a learning curve to setting up customisable reports exactly how you want.

On the AI side, the insights still need to be sense-checked against the actual account context. It can identify a pattern correctly but sometimes miss the reason behind it or the wider customer context, so it’s more of a starting point than a replacement for my own analysis.

What problems is the product solving and how is that benefiting you?

It makes my work more efficient and helps me make more data-driven decisions and tell a much clearer story with the data. Cadences help make sure important outreach doesn’t get lost among other priorities, and AI summaries/highlights save me time when preparing for customer conversations. Conversation insights have also made coaching and feedback more specific and less subjective when combined with wider customer context.

What do you like best about the product?

Salesloft’s cadences significantly improved my follow-through. I also like that the AI-guided prioritization usually points me to the right next step, and the conversation insights frequently lead to useful coaching.

What do you dislike about the product?

I’ve spent considerable time putting Salesloft through its paces, and it stands out as an incredibly robust engine for teams looking to take the guesswork out of daily sales outreach.What I appreciate most is its Cadence engine, which functions like a personal air traffic controller for your day. It maps out exactly when to email, when to make a phone call, and when to send a LinkedIn message, ensuring no prospect drops through the cracks. The platform's conversation intelligence is another major highlight; it doesn't just record your calls, but its AI actually extracts actionable follow-up items and seamlessly logs everything into Salesforce. For an account executive or sales leader, having engagement data, pipeline tracking, and revenue forecasting unified under one roof completely eliminates the chaotic tool fatigue that plagues most sales stacks.

What problems is the product solving and how is that benefiting you?

I’ve been able to follow through more consistently with outreach, get guided to the next step most of the time, and use conversation insights for coaching frequently.

What do you like best about the product?

I like it for activity tracking, visual analytics, and lead management.

What do you dislike about the product?

The auto-dialer, dynamic modeling, and customizable reports haven’t been useful for me.

What problems is the product solving and how is that benefiting you?

Cadences improved my follow-through a little. AI-guided prioritization and conversation insights sometimes pointed me to the right next step and led to useful coaching.

What do you like best about the product?

Salesloft’s cadences significantly improved my follow-through and helped me execute more consistent outreach. Overall it’s been solid on ease of use, setup, support, call recording/call types, and CRM integration.

What do you dislike about the product?

Salesloft’s AI is hit or miss. When generating emails and prompts, they tend to be lengthy and too wordy, sounding robotic, and it also creates automated follow ups that are not relevant. AI-guided prioritization and conversation insights only help sometimes.

What problems is the product solving and how is that benefiting you?

Cadences significantly improved my follow-through and made my outreach more consistent.

What do you like best about the product?

I like how Salesloft makes it easy to gather data and have all of my tasks in one spot for easy management. The ability to call up different phone numbers and how it separates customer data is really useful, especially since it can mark numbers as valid or invalid, which simplifies the sales process. It’s also super easy to set up, with data migrating seamlessly and integrating perfectly with Salesforce. These features make it a pretty great tool for sales outreach and as a CRM.

What do you dislike about the product?

There are some issues regarding tasks and how they can be built up or how certain prospects can get stuck in sequence. It can be harder to churn those people. Other than that, the system works pretty smoothly.

What problems is the product solving and how is that benefiting you?

I use Salesloft for sales outreach and as a CRM, simplifying data collection and managing tasks in one spot. It helps verify contact details, handle multiple contact types, and integrate well with Salesforce, making lead flow more organized.

What do you like best about the product?

It enables timely, personalised, and consistent communication at scale. I also like that the AI can automatically find a suitable time across several busy calendars and time zones and send the invite without the usual back-and-forth.

What do you dislike about the product?

Calendar management is frustrating because of constant back-and-forth, conflicting schedules, last-minute changes, time-zone differences, and the manual effort required to coordinate interviews or meetings. The AI also once suggested a slot during a regional public holiday, so I still have to review its recommendations before confirming.

What problems is the product solving and how is that benefiting you?

I can communicate in a timely, personalised, and consistent way at scale, and the AI can reduce the usual scheduling back-and-forth by finding a suitable time across calendars and time zones and sending the invite.

What do you like best about the product?

I like the cadences for consistent outreach, and they significantly improved follow-through. Activity tracking, email management, and open rates have been solid for me.

What do you dislike about the product?

Dashboards, AI text generation, and cross-functional alignment have been weak. The AI-guided prioritization only sometimes points me to the right next step.

What problems is the product solving and how is that benefiting you?

Cadences significantly improved my follow-through and helped me execute more consistent outreach.

What do you like best about the product?

As a BDR, task management and email tracking are what let me actually execute outbound at volume. Having a system queuing up who to contact next and telling me when they open or click helps me stay organized and timely. I also value the sales team layer because it gives my manager visibility into what's working across the whole team so we can coach to it and repeat it.

What do you dislike about the product?

I haven't used the AI-guided prioritization, so I can't speak to whether it points me to the right next step.

What problems is the product solving and how is that benefiting you?

I’m able to execute outbound at volume without working blind and reactively. It helps me stay organized and timely, and it gives my manager visibility into what’s working across the team so we can coach to it and repeat it.

What do you like best about the product?

Being able to call prospects and track the calls, automate email cadences, and A/B test is the best part of this tool. The AI helps with refining emails and catering them to each individual prospect so it’s not generic. Cadences improved my follow-through significantly, and the AI-guided prioritization pointed me to the right next step very reliably.

What do you dislike about the product?

CRM integration can be difficult to integrate and use the way I would like to.

What problems is the product solving and how is that benefiting you?

I’ve had significantly better follow-through using cadences, and I can reliably prioritize the right next steps. I’m also able to send more tailored emails to individual prospects instead of generic outreach.

What do you like best about the product?

I like the interactive dashboards, activity tracking, and lead management because they give a clear view of the pipeline and daily priorities. Being able to track activity, manage leads in one place, and quickly understand what is working makes it much easier to stay organized, follow up consistently, and keep opportunities moving forward. The visibility also helps managers identify gaps and make better decisions based on real-time sales activity. Cadences also helped a lot by making it easier to stay organized and consistently follow up with leads.

What do you dislike about the product?

Creating and managing playbooks, scorecards, and automated emails can feel more complicated than it needs to be. It takes time to set everything up correctly, and making changes across different workflows can be cumbersome. The automation is useful, but I wish the setup and ongoing management were more intuitive and streamlined. AI-guided prioritization is helpful as a starting point, but it doesn’t always understand the full context behind an account, so I still need to review suggestions and rely on my own judgment.

What problems is the product solving and how is that benefiting you?

Cadences improved my follow-through by helping me stay organized with scheduled steps and reminders, which reduced the chances of leads falling through the cracks when managing a larger number of accounts. The AI has also saved time when I need to quickly summarize activity or get context on a lead before reaching out, even though I still double-check it to make sure it fits the customer and situation.