Contentstack Adaptive Digital Experience Platform

My main use case for Contentstack is updating POP and PDP and landing pages. Recently, the last work I did was add a dynamic pricing code to the product display page, so I go into already created pages, add the code, and push staging and live. We also create campaign pages, which are like landing pages, and add components. We have built-in components that we can customize as well.

The best features Contentstack offers are the ability to update many products at the same time, the release tool, and the scheduler. By setting promotion banners or cards, for example, for the weekends, we can just set it up, and it will go live and end at a certain time that we want.

Contentstack has positively impacted my organization because we can work with massive product SKUs, and we can now quickly use or reuse components, add products, and do bulk updates.

I think Contentstack can be improved with a more appealing user design because it seems too bland.

I have been using Contentstack for two years.

I would rate Contentstack a seven on a scale of one to ten.

I pick a seven because it is not perfect, but it does the job, and I really appreciate the reusable component and templates feature.

Regarding Contentstack's AI capabilities, I am a little worried about its governance and security, but I trust they will build a certain secure system.

Regarding Contentstack's AI capabilities, I am not sure about its accuracy and reliability of output.

I would recommend Contentstack if you are looking into using it for large scale or day-to-day seasonal promotional updates because it is very useful.

My main use case for Contentstack is to update the content of websites. When working with a company that wanted to change the content of their website pages, I have changed the text, the assets, and the links.

The best feature Contentstack offers is that it is easy to use. I really appreciate the assistance part because when you get stuck with Contentstack for anything, it is easy to reach support.

Contentstack can be improved, but I do not see anything that needs improvement because it is already a good CMS.

I have been using Contentstack for almost two years.

On a scale of one to ten, I rate Contentstack overall a nine. I chose nine out of ten because it is a good CMS. Regarding Contentstack's AI capabilities, I have no opinion on its governance and security. I did not use the AI capabilities of Contentstack. Contentstack is deployed in my organization on-premises. My advice for others looking into using Contentstack would be that they can use the assistance if they get stuck with it, and otherwise I do not have any advice because it is very easy to use. My overall review rating for Contentstack is nine out of ten.

My main use case for Contentstack is as a CMS, which manages omnichannel content delivery. This included a mobile application and a website which are managed in one place.

This was for a multi-country perfume and cosmetics retailer located in the Middle East.

The best features Contentstack offers are its localization and management of multi-country, multi-language, multi-purpose applications. In my example, it was a mobile application and a website which had two languages, Arabic and English. Each country had specific requirements and there were thousands of labels and different small content entries which are managed in a single place.

Contentstack's localization features helped my team manage all those languages and country specifics by grouping them in bulk content entries which helped local teams to put proper translations. As developers, we were handling only the internal application labels and then we left the content team to manage all of those localizations to make sure it fits the screen, to make sure it's translated properly, and the localization is clear and understood by local customers.

Contentstack has impacted my organization positively by helping us to deliver an application with a very good quality in terms of how it looks and feels. For our client, it was very important to have good ratings in the App Store and the results were impressive. I mean, we spent a lot of time polishing the application, making sure that all translations, and Arabic is right to left, fit the screen, it's clear, it's simple, and it's understood by people. There were multiple variations which were tested by a first cohort of users. This is about building a very well tested product.

The documentation was easy to read, but it was hard to find a specific article. When we were searching for a specific capability, I didn't know how to start the search or where the starting point was. I do believe some AI tools in documentation would be helpful.

I've seen many other CMS tools such as SAP Commerce built-in CMS, which is called SmartEdit. Contentstack is much more complex and advanced technology. I think there are still some UI improvements which can be done to simplify the work. I can give an example of Contentful, which is a little bit more user-friendly from a UI perspective. However, this is a solid product.

We didn't have a lot of customers, so we never faced any scalability issues. However, talking about the dev environment and then switching to prod, it was good enough. I mean, we had five to ten users of the dev environment and then we were able to switch to the production environment which had 10,000 daily average users. It's an inaccurate evaluation. I would rather say it's a top-level evaluation. The organization never had millions of users.

The previous CMS system was something which was tightly integrated. I don't remember the name, but it wasn't headless and it was not very enterprise grade. It was probably PHP based, web based, and completely outdated. By the time of the project, we clearly saw that we needed something more powerful.

Contentstack is deployed in my organization as a public cloud installation. We paid for multiple environments. One of those was used only for dev purposes, the other one was QA1 and the production.

I can say that the content management routine was decreased by 30 percent in time. That was one of the metrics from the content authors we heard. The other metrics which are app rating are more related to the application itself rather than Contentstack. However, I do believe that Contentstack contributed to this high rating of the application.

The best advice I would give to others looking into using Contentstack is to install a demo environment and to play with it yourself. Another recommendation is to go through documentation and see the videos because they are simple and easy to understand. I think a certification, the simple one, which is Contentstack Associate or Contentstack Basic User, will really help a person to understand the product, its concepts, its data model, content model, and how those capabilities can be used. I would rate this product a 9 out of 10.