OneSignal

What do you like best about the product?

The software never crashes, and the interface is consistently snappy!

What do you dislike about the product?

They frequently push sales calls and emails on you once your audience grows past a certain volume.

What problems is the product solving and how is that benefiting you?

OneSignal provides peace of mind, simply! We know that our messaging system will always be online when we need it to share some announcements, share new offers or any other piece of information relevant to our users.

What do you like best about the product?

Setting up automated "we miss you" campaigns is incredibly simple, everything is done in a few easy steps.

What do you dislike about the product?

The reporting does not always show direct attribution for revenue or deeper conversions out of the box.

What problems is the product solving and how is that benefiting you?

It acts as an automated safety net, catching dropping users and bringing them back to our platform and to use our service.

What do you like best about the product?

The push notifications are excellent, hats off!

What do you dislike about the product?

I like everything about OneSignal, nothing to complain about

What problems is the product solving and how is that benefiting you?

The push notifications for my web and mobile apps help my clients stay informed

What do you like best about the product?

Setting up iOS and Android notifications simultaneously saves a lot of time.

What do you dislike about the product?

Managing security certificates for different platforms can occasionally be a challenge.

What problems is the product solving and how is that benefiting you?

OneSignal bridges the differences between operating systems, allowing us to focus on the messages rather than the technical delivery.

What do you like best about the product?

The OneSignal dashboard gives a great bird's-eye view of how all active campaigns are performing. Super easy!

What do you dislike about the product?

It's easy to accidentally hit a subscriber limit and trigger forced upgrades if you are not paying attention enough. Also, the AI chatbot that welcomes you when entering support chat is not very helpful. It would be better to get real agent support right away.

What problems is the product solving and how is that benefiting you?

OneSignal simplifies tracking our overall engagement metrics, helping us prove the value of our communication strategies. It is quite valuable for both us and our customers, visitors, and clients.

What do you like best about the product?

It's very easy to use, the SDK is simple to integrate, and it's free plan is generous

What do you dislike about the product?

Nothing specific currently, everything is up to par

What problems is the product solving and how is that benefiting you?

It's much easier to reach out and cheaper

What do you like best about the product?

When we hit "send" on a campaign setting page, it reaches thousands of devices and users in seconds. This makes OneSignal a reasonable and right choice.

What do you dislike about the product?

Their support team could be on a higher level, especially when it comes to replying to messages sooner. Also, cancelling a scheduled campaign at the last minute isn't as intuitive as it should be.

What problems is the product solving and how is that benefiting you?

When it comes to problems OneSignal solves for our service and shop, it generally handles our most urgent, time-sensitive alerts flawlessly, ensuring critical information is disseminated immediately. It is simply reliable.

What do you like best about the product?

The sheer capability of the platform is massive if you know how to use it. Free plan is quite generous and worth trying if you are not sure about it.

What do you dislike about the product?

The initial setup for webhooks and custom events can confuse non-technical users. And support could be better and more responsive too.

What problems is the product solving and how is that benefiting you?

OneSignal automates complex communication flows, letting us engage users at scale without manual intervention.

What do you like best about the product?

The push notification feature is easy to use and the pricing is unbelievable reasonable

What do you dislike about the product?

The push notification is not available or accessible in China

What problems is the product solving and how is that benefiting you?

Solve my app's push notification integration

What do you like best about the product?

I really enjoy the seamless experience the OneSignal Platform provides. The recent time-scheduling upgrade has made it even more convenient to plan and manage notifications efficiently. I also appreciate how quickly notifications are delivered to users once they’re sent. Overall, it’s a reliable and easy-to-use platform that makes communication much smoother.

What do you dislike about the product?

One issue is the slow initial load time on mobile when opening the app. Might call it cold start. Don't know if I'm the only one experiencing that, but OneSignal is seamless on desktop/laptop compared to mobile app.

What problems is the product solving and how is that benefiting you?

OneSignal helps us reach our users through push notifications, which drives more traffic to our platform. The AI feature is also useful for refining text into more engaging content, helping us improve our click-through rates.