Marketing Hub Enterprise

What do you like best about the product?

Simple functions are doable by myself but more complex functions have to be done by an expert

What do you dislike about the product?

Some functions can be quite limited and need coding capabilities

What problems is the product solving and how is that benefiting you?

it’s helping me create landing pages easily

What do you like best about the product?

There are so many ways to organize items and add as much detail to a contact as needed. The workflows can be confusing at first because there are so many options and moving parts, but once you get the hang of it, the world is your oyster. They also make it simple to create beautiful email templates, seemingly. The AI integrations are very helpful as well and only getting smarter. Reporting dashboards have been a nice tool to use as well

What do you dislike about the product?

There are quite a few limitations that push you to upgrade to Enterprise. The workflows can also be confusing, especially when you have to choose between deal, contact, lead, and similar options. That creates some difficulties, but the AI tool has helped significantly in navigating it. I’ve also run into glitches with the email integration: staff members often get booted, and email tracking stops working fairly often.

What problems is the product solving and how is that benefiting you?

It has been helping us a lot with our sales process by automating emails and keeping our leads and deals organized. It has really become a one-stop shop for our sales team, since we can manage everything in one place. The sales workspace is also a great area to track leads and deals, and to stay on top of our to-dos.

What do you like best about the product?

Ease of use for the marketing hub users. It is easy to set up. Thera are a bunch of marketplace apps that we have started to look into but have not started using yet. The Breeze agent is a really nice aibot for our users to be able to ask about features.

What do you dislike about the product?

Sometimes it is confusing to understand triggers / actions in workflows why something is possible or not possible.

What problems is the product solving and how is that benefiting you?

Marketing hub helps us coordinate emailing campaigns. But it also helps us have a better structure and security regarding our email campaigns.

What do you like best about the product?

The best part of HubSpot is that everything is in one place. The UI and UX are really good. We use numerous integrations, and even with a large number of integrations, the performance stays very smooth. Breeze is defining how I use HubSpot, especially with the AI summaries on each account. Support is also very quick with resolutions, and it feels like a cost-effective CRM in the market right now.

What do you dislike about the product?

Sometimes there are duplicate accounts, and that’s the only issue I’ve noticed.

What problems is the product solving and how is that benefiting you?

It’s an all-in-one platform for account management. I can see the complete history—communications, attachments, deals, org structure, customer plans, and contract information—all in one place, which makes my work easier instead of having to juggle between multiple tools.

What do you like best about the product?

It is an excellent repository for the data we collect, it has some serious flaws when addressing B2B businesses like ours (mainly how the customers and company entries attribute)

What do you dislike about the product?

Cost is astronomical! My company pays the bill but the costs are wild... and there is nothing more infuriating than clicking a button and being asked for more money, or a new tier that is nearly double the price... it feels like the more we use HubSpot, the deeper into a trap we go. The way deals are tracked is also geared toward B2C, there is no good way to collectively attribute deals to companies which is needed for B2B ... Also core marketing thinking is not present ... Order cadence comes to mind ... HubSpot is very 2D ... Customer hasn't ordered in 30 days = lapsed ... what about customers that historically only order in summer etc...

What problems is the product solving and how is that benefiting you?

Helping us keep a detailed profile for our customers and understanding the segmentation

What do you like best about the product?

I find HubSpot Marketing Hub easy to configure and use, which replaces a lot of manual effort.

What do you dislike about the product?

The templates and reports in HubSpot Marketing Hub aren't really built for my industry.

What problems is the product solving and how is that benefiting you?

I use HubSpot Marketing Hub for end-to-end attribution, contact management, and reviewing tactics, replacing a lot of manual effort and making it easier to configure and use.

What do you like best about the product?

The intuitive that the platform is. Anyone can use it easily

What do you dislike about the product?

Some of the updates in UX don’t improve the experience indeed make it some time difficult

What problems is the product solving and how is that benefiting you?

To improve our customer LTV and connection with them

What do you like best about the product?

Using AI in the content. New Breeze for reporting afterwards.

New Conversion rate tools on each asset.

Campaign organizer.

What do you dislike about the product?

Needs to build more like B2C email content builders. More modern looking assets.

What problems is the product solving and how is that benefiting you?

Retention

What do you like best about the product?

It’s a great place to see how campaigns are performing

What do you dislike about the product?

In our highly compliant business there are limitations that only exist because of our parameters

What problems is the product solving and how is that benefiting you?

It replaces sequences for us

What do you like best about the product?

Helps to get everything done in one place

What do you dislike about the product?

Haven't found really anything I don't like

What problems is the product solving and how is that benefiting you?

Makes it easier to get stuff out and in front of people