MaintainX

What do you like best about the product?

Very easy to use, user friendly. Daily work orders entered here which allows us ease to gather daily hours. Check ins on the site verify who is on sites today and who is not

What do you dislike about the product?

There is nothing I dislike about maintainx, does everything I need for my tasks

What problems is the product solving and how is that benefiting you?

Prior to maintainx we did handwritten work orders. Very difficult for us admin gals to read, missing information always. Has definitely made our job much easier in the office

What do you like best about the product?

the simplicity of adding assets, work orders, seeing progress against work orders.

What do you dislike about the product?

I would like to have a visibility account for my quality department to pull reports without using a license

What problems is the product solving and how is that benefiting you?

it is helping us to be more organized in the maintenance department

What do you like best about the product?

How easy it is to create WOs and the procedures. I also like the fact that we can keep all the comments under each WO, making it easy to track the conversations.

What do you dislike about the product?

Not so much a dislike but if I could download the weekly schedule, it would be extremely helpful.

What problems is the product solving and how is that benefiting you?

To keep track of the jobs we have to complete. Before MaintainX, I was relying on my brain and an Excel spreadsheet.

What do you like best about the product?

I love the ease of adoption. The whole system is easy to use and set up. This makes it very easy to onboard new users as it works in a very logical way. I also really like the reports that are built in and how they can be configured. The built in AI features are super helpful as well. I've got all our machinery manuals uploaded and this makes it easy for my team to extract the information.

What do you dislike about the product?

I wish there was an easy way to set up assets coming online and offline so that tracking availability over time was more accurate. Right now I have to have a second program set up through API access that brings assets online and offline in MaintainX according to our asset use schedule.

What problems is the product solving and how is that benefiting you?

MaintainX is giving us the ability to track failures across our facility and to manage parts and maintenance plans clearly. We were trying to do this with spreadsheets and paper forms before. Now this is being tracked and recorded and reported on and we've got visibility that we never had before on all our equipment.

What do you like best about the product?

Digital Management of Work Orders/Preventive and Scheduled Maintenance/Centralized Internal Communication

What do you dislike about the product?

It is ideal for daily control of frequently used spare parts and stock, but lacks advanced features such as complex multi-warehouse valuation

What problems is the product solving and how is that benefiting you?

Centralization, assignment, and real-time tracking of all maintenance requests for facilities and infrastructure.

What do you like best about the product?

It's highly customisable, very clean UI and support is great.

What do you dislike about the product?

nothing, I think it's a great product. it's probably suited best to those that reside in the same time-zone of the US, but that's an us problem not a them problem.

What problems is the product solving and how is that benefiting you?

our maintenance or parts stock wasnt being tracked at all and now it is.

What do you like best about the product?

The organization and the amount of detail! Ever since I discovered the workload view it’s been a lot easier for me to schedule/plan work orders

What do you dislike about the product?

Nothing I can say I really dislike but maybe when supervisors send out duplicate requests i would want a notification to pop up for them letting them know it’s a duplicate but if it’s something new wrong with the machine then they can type it up on the original WO

What problems is the product solving and how is that benefiting you?

It’s helping me become better at scheduling and planning!

What do you like best about the product?

Live data for getting and approving requests on the fly,

What do you dislike about the product?

Sorting reports is a bit difficult, transferring parts between sites

What problems is the product solving and how is that benefiting you?

it's keeping our parts filled and daily PM schedule on track

What do you like best about the product?

Being able to track work orders and spare parts across multiple sites.

What do you dislike about the product?

I have not yet found something I dislike.

What problems is the product solving and how is that benefiting you?

Visibility to sites across the world.

What do you like best about the product?

The best part of MaintainX is the ability to track material and labor on work orders.

What do you dislike about the product?

There are many layers to get MaintainX setup to function properly. This has caused me issues of getting the Techs to use the application because they are scared of it.

What problems is the product solving and how is that benefiting you?

This question seems redundant, but the largest issue I have is being able to properly capture COGS on service jobs.