Secureframe Automated Security, Privacy & Compliance Platform

What do you like best about the product?

Helps organize a large, complex process into discrete tasks and requirements

What do you dislike about the product?

Nothing so far, it has been easy to work with them

What problems is the product solving and how is that benefiting you?

We are a small tech company going through SOC II compliance review and they are helping us organize the tasks to pass SOC II review

What do you like best about the product?

The support team responds quickly, which I really appreciate. The software is also updated regularly, and those ongoing improvements help enhance the overall user experience.

What do you dislike about the product?

A few processes didn’t work the way I expected. However, I was able to reach out to support, and they’re working on improving them.

What problems is the product solving and how is that benefiting you?

It’s helping us stay on track with our SOC 2 compliance.

What do you like best about the product?

Secureframe gives us one place to manage the whole SOC 2 process instead of juggling spreadsheets and shared drives. We don't have a dedicated compliance person on the team, so having templates for policies and evidence made a huge difference — I was able to build out things like our Visitor Escort Policy and physical access controls without starting from scratch. The automated evidence collection also saves a lot of manual chasing.

What do you dislike about the product?

Some of the control mappings took a bit of trial and error to fit our specific setup, especially for physical access requirements — we had to adapt the templates more than I expected. Nothing major, just takes some upfront time to tailor things to a smaller team.

What problems is the product solving and how is that benefiting you?

We're preparing for SOC 2 attestation without an in-house compliance expert, and Secureframe fills that gap. It's helped us build out policies, track evidence, and stay organized heading into the audit instead of scrambling at the last minute.

What do you like best about the product?

I really like that Secureframe is fully featured and comes with AI built-in, which provides all the information I need and helps explain what's required for SOC 2 audits. The success managers are a standout feature for me; they meet with me regularly, help me through the audit process, answer my questions, and connect me with audit companies. Plus, their support made auditing much easier and even helped me secure a discounted audit price. The initial setup of Secureframe is extremely easy, and the website guides you through the process seamlessly while integrating with third-party software to download evidence automatically. It's a great platform overall.

What do you dislike about the product?

There's some navigation that could be improved. I feel like there's a divide between where you're documenting things and the document center.

What problems is the product solving and how is that benefiting you?

I use Secureframe to gather evidence for SOC 2 reviews and improve security of my SAAS platform. It scans systems, helps ensure compliance, and supports me through audits with success managers, ultimately providing discounted audit options.

What do you like best about the product?

Very easy to use and highly beneficial for internal use. From the feedback I hear, this is a good tool for the long term.

What do you dislike about the product?

No, all features are useful! We have been using it for more than a year

What problems is the product solving and how is that benefiting you?

Supporting internal training while also demonstrating our compliance to external stakeholders.

What do you like best about the product?

It brings everything into a single place, and I also like that it provides templates for many SOPs and tabletop exercises. It’s very handy.

Lastly, the chat assistant is very helpful and seems to know the software well, too.

What do you dislike about the product?

Honestly, there isn’t much to add. If I had to point to something that could be improved, it would be the employee onboarding part.

What problems is the product solving and how is that benefiting you?

It’s helping my firm prepare for an audit for SOC 2 Type 1 attestation. We don’t currently have any compliance expert on the team, so SF helps a lot. The team is very supportive as well.

What do you like best about the product?

It's super easy to use and has improved our overwall workflow.

What do you dislike about the product?

Some users have raised concerns about the complexity of the onboarding process. It can be time-consuming and may require a significant amount of effort before they fully understand the platform’s features.

Overall, Secureframe provides robust compliance and security solutions.

What problems is the product solving and how is that benefiting you?

Secure Frame is helping our customers during our SOC audit.

What do you like best about the product?

What I like best about Secureframe is how it gives me and my clients team one clear place to manage compliance. As a vCISO, the continuous monitoring, automated evidence collection, and straightforward view of open gaps make it much easier to stay organized and keep progress moving. It cuts down on a lot of manual work and helps turn compliance into an ongoing process instead of a last-minute scramble before an audit.

What do you dislike about the product?

The platform can feel a little overwhelming at first, especially when setting up integrations and working through the initial requirements. Like any compliance tool, it still takes some time to make sure the controls fit the business, but once everything is configured, the ongoing process is much easier to manage.

What problems is the product solving and how is that benefiting you?

Secureframe is helping us move away from a manual, scattered approach to compliance. As a vCISO, I can use it to track controls, collect evidence, identify gaps, and keep the team aligned on what needs attention. That saves time, improves visibility, and helps my clients stay audit-ready while strengthening its overall security program.

What do you like best about the product?

"What I like best about Secureframe is its intuitive dashboard and extensive suite of native integrations (AWS, GitHub, Google Workspace, etc.). It automatically flags security gaps in real-time, giving us complete visibility into our compliance posture without burdening engineering."

What do you dislike about the product?

The platform could improve by offering more flexible reports for varied stakeholder needs.

What problems is the product solving and how is that benefiting you?

The main problem Secureframe solves for us is the immense manual effort historically required for audit preparation. Instead of chasing down screenshots and manually organizing PDFs, Secureframe automates our evidence collection and continuous monitoring. The biggest benefit is the sheer amount of time saved; what used to take our team weeks of manual documentation now runs quietly in the background, allowing us to focus on actual security improvements rather than administrative tasks.

What do you like best about the product?

I really like how Secureframe simplifies complex compliance requirements and gives a clear view of what needs to be completed to stay audit-ready. It helps automate compliance tasks and track security requirements, so we are always prepared for audits without wasting time on manual processes. The initial setup was straightforward, and it's a great tool to use alongside Google Workspace, Slack, and Jira as it makes managing compliance much more efficient.

What do you dislike about the product?

Some integrations can take a bit of time to configure, and I would like to see more customization options in certain compliance workflows. A few integrations with internal tools required some extra setup and testing before everything worked smoothly. It would also be helpful to have more flexibility in customizing compliance workflows, notifications, and reporting to better match different team processes.

What problems is the product solving and how is that benefiting you?

I use Secureframe to simplify compliance management, automate tasks, track security requirements, and stay audit-ready without spending too much time on manual processes.