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    SOCi Platform

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    The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams

    Ratings and reviews

    4.5
    4679 ratings
    0 AWS reviews
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    4679 external reviews
    External reviews are from G2 .

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    Reviews (4679)
    Investment Management

    Great Soci Experience!

    Reviewed on Sep 23, 2026
    Review provided by G2
    What do you like best about the product?
    SOCi responds to ALL reviews for us, including yelp, google, etc.
    What do you dislike about the product?
    Responses can be less auto generated and unique to each site.
    What problems is the product solving and how is that benefiting you?
    Response times to reviews, professionalism, and responses in general to all sites for our reviews. Super helpful.
    Construction

    First time using so do not know

    Reviewed on Sep 22, 2026
    Review provided by G2
    What do you like best about the product?
    First time user-Requesting feedback to new user does not seem productive
    What do you dislike about the product?
    First time user-Requesting feedback to new user does not seem productive
    What problems is the product solving and how is that benefiting you?
    First time user-Requesting feedback to new user does not seem productive

    nice and easy

    Reviewed on Sep 16, 2026
    Review provided by G2
    What do you like best about the product?
    we get notification quickly and easy to reply
    What do you dislike about the product?
    Need to be popular on all the level of business
    What problems is the product solving and how is that benefiting you?
    so far none
    Real Estate

    Property Manager

    Reviewed on Sep 15, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about SOCI is the teamwork and the opportunity to work with people.
    What do you dislike about the product?
    One thing I dislike about SOCI is that it can some time be difficult to navigate and takes a little time to learn.
    What problems is the product solving and how is that benefiting you?
    All business problems
    Real Estate

    Learning What Soci can do for My Business

    Reviewed on Sep 15, 2026
    Review provided by G2
    What do you like best about the product?
    Being able to connect to social media consistently.
    What do you dislike about the product?
    Need more time to discover more before I can give a review.
    What problems is the product solving and how is that benefiting you?
    Deciding on marketing materials to post regularly.

    Marketing Expert

    Reviewed on Sep 15, 2026
    Review provided by G2
    What do you like best about the product?
    Answering Guests Reviews and Send options of Responses
    What do you dislike about the product?
    Should be less than 24 hr and multiple options
    What problems is the product solving and how is that benefiting you?
    Relying to guests in English and Arabic
    Health, Wellness and Fitness

    asked

    Reviewed on Aug 31, 2026
    Review provided by G2
    What do you like best about the product?
    It's still too early to tell what I like best
    What do you dislike about the product?
    Email notification can be several days/weeks after reviews
    What problems is the product solving and how is that benefiting you?
    I'm not seeing much benefit yet
    Food & Beverages

    Great source

    Reviewed on Aug 26, 2026
    Review provided by G2
    What do you like best about the product?
    responses to inquiries and how problems are addressed
    What do you dislike about the product?
    It took me over a month to gain access to this
    What problems is the product solving and how is that benefiting you?
    not sure
    Bella K.

    Excellent Learning Materials That Help You Get the Most Out of Soci

    Reviewed on Aug 26, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate all of the learning materials provided by Soci, which have helped me understand how to use the platform and get the most out of my experience.
    What do you dislike about the product?
    Interface is not super aesthetically pleasing
    What problems is the product solving and how is that benefiting you?
    Post management across different teams.
    Food & Beverages

    Franchisee

    Reviewed on Aug 25, 2026
    Review provided by G2
    What do you like best about the product?
    I Like that it shows me my Google reviews
    What do you dislike about the product?
    I do not have much experience with SOCI
    What problems is the product solving and how is that benefiting you?
    It helps me to respond to bad reviews immediately