BlueCat DNS and DHCP Server for AWS

My main use case for BlueCat Integrity is monitoring firewall status. We use BlueCat Integrity for watching CPU utilization, memory, and disk. Generally, we are using it for health checks and live checks.

BlueCat Integrity positively impacts our organization because it helps us take quick action. For example, when a core dump is created, the Indeni alerting sends an email and can suggest a solution for us, helping us quickly decide about the firewall.

The best feature is the BlueCat support team globally, as they work very well. The integrity with LDAP connection and the alert connections with email are working well. Those alert connections help our team day-to-day. For example, we have an alert from Check Point firewall, and we have integrated it with Check Point products, all products with MDS and CMA, which are Check Point's firewall management systems.

A specific example where BlueCat Integrity helped our team save time is when we checked the core dump file. Although the firewall deleted the file, Indeni sent us a log, and we understood which process crashed. Indeni helps us with that. Indeni automatically fetches servers for us through IP scanning.

I chose a rating of nine out of ten because I think the surface can be much more improved. Of course, maybe I could give a ten, but sometimes my customers have a problem with Indeni. I have already discussed that, for example, Indeni gets some data from different commands, but the real command on the firewall side is different, so sometimes we have to double-check whether Indeni's result is true or false.

For example, when we check the logs sent by email from Indeni, some output like the memory output was different from the real memory usage on the firewall. BlueCat sent us an email, and when we checked that, BlueCat sent us the general memory usage, but we need to know system memory usage.

I have been using BlueCat Integrity for three years.

BlueCat Integrity is stable.

Generally, BlueCat Integrity's scalability is good.

Customer support is very good.

I did not use a different solution before. We are working with Indeni and trust them.

We have seen a return on investment as it provides us with fewer employees needed.

I think the pricing is not cheap.

I did not evaluate other options before choosing BlueCat Integrity.

BlueCat Integrity is easy to use.

BlueCat Integrity has helped reduce human error for our team.

BlueCat Integrity has helped our organization reduce downtime, and we saved a significant amount of time because of it. It has helped with critical items like core dumps, crash files, and CPU spikes. Indeni can check these files and share their locations with us, allowing us to quickly check files as Indeni suggests. If that file really happened, we share it with the product owner, and they help us quickly.

BlueCat Integrity performs very well in supporting hybrid infrastructures, and I can highly recommend it to other product owners, as it shows very good performance on both on-premises systems and in the cloud.

Some advice for those looking into using BlueCat Integrity is that it works very stably and can provide us with quick returns from the systems. BlueCat checks system status live, and if it catches a problem, it helps us know what is wrong and responds quickly. I would rate BlueCat Integrity a nine out of ten overall.

A specific example of how I use BlueCat Integrity to manage the DDI environment for my customers is when a customer calls and wants additional IPs to figure in their network along with DNS records. We use BlueCat Integrity for assigning IP addresses and also providing records for DNS, A records, PTR records, C names, and other DNS-related services.

In addition to managing IPs and records, we also do monitoring reports, whether they are weekly or monthly reports, but monitoring is conducted 24/7.

Regarding the detailed search engine, I find it saves time, reduces chances of making errors, and is very convenient, making it easier for everyone to work and be more productive.

BlueCat Integrity has positively impacted our organization by allowing us to do our job in a timely manner, making customers happy, reflecting the overall performance of our company, and receiving great feedback, which results in more business and trustworthiness with customers, whether they are existing or new.

As I mentioned, since it is fairly new, we will definitely work with BlueCat based on what we discover going forward by using it day by day. For now, it is performing well and gives us what we need, but I will definitely provide feedback in the future.

I would rate customer support a 10 because they are always ready to help, whether it will be through phone calls, support tickets, or portal, which makes it a great company to work with.

For our private cloud, we have our own product that we are developing right now, but we have used Microsoft before and Amazon in the past.

BlueCat Integrity is easy to use based on my experience because it is very intuitive, thanks to the features and the great development that they have done with it, making it fairly easy to use since you have a lot of features and capabilities that I find really useful.

BlueCat Integrity has indeed reduced human error, probably by 90%, because they have done a great job of simplifying everything, meaning there are a lot of features that you can check for errors, and it will not let you make any errors.

We are working towards consolidating some tools or applications for our customers with BlueCat Integrity, but we are still in the phase of developing or working with it.

BlueCat Integrity has helped free up our IT staff for other projects. It saves a lot of time because it has great features, allowing our team to work on a project bringing new customers on board, with less personnel working on DDI day-to-day operations.

The key drivers for moving to BlueCat were automation initiatives, security incidents, and application modernization. Automation initiative, security incidents, and application modernization played a huge role in our decision to move to BlueCat because our company deals with a lot of requests and special orders from customers. Automation is crucial in providing services; security incidents help us navigate difficult challenges, and application modernization definitely allows us to provide better service without errors or downtime.

I advise others looking into using BlueCat Integrity to consider it because it is the best product in the market right now based on my experience. If you need something that looks into details, minimizes costs, and provides customers with fewer errors or no errors, I would recommend BlueCat Integrity for their companies. I would rate this review a 9 overall.

My main use case for BlueCat Integrity is primarily for IP addresses. I look them up on the network they're supposed to be on, find a usable static IP address, and either assign it or give the information for the whole static IP block ranges if they're purchasing multiple. If none are available, then I reach out to our network engineers to add more static IP addresses in that range.

BlueCat Integrity has a very straightforward and simple UI. I enjoyed using it; it is very easy to navigate and I really had no complaints about using the software.

I would say the simplicity of it is the most valuable feature. It has a very simple hierarchical structure and the UI is very clean with not a lot of noise. It is very easy to know exactly where to go to find a specific network within a parent network.

The clean UI and hierarchical structure mainly speed up the process. Whenever I have a customer that needs a static IP address, I have to look up what part of the network they are on and then find that within BlueCat Integrity, which is very easy to do. I can navigate down very fast. If I find a neighbor or someone else in the same subnet, I can look that up in BlueCat Integrity very quickly, so it really makes my job a lot faster and I can help out the customer very quickly.

The way BlueCat Integrity has positively impacted us is significant since we are an ISP and absolutely have to have IP address ranges, and we have to use some platform. Because BlueCat Integrity is so easy to use, even the newest people to it, the tier twos in tech support, are able to pick it up very quickly. It has a very small learning curve and if you need to find something within it, it is very easy to tell someone how to navigate.

I would say the simplicity of the UI sometimes is also its downfall. I think that it would probably sometimes make it more obvious where to go in some places. For instance, finding specific network details could be improved, and honestly, updating the UI to look a little bit more modern would be helpful, as it currently looks like it is from the 2004 era of computing.

I have been working in my current field for a little over three and a half years.

BlueCat Integrity is very stable. In the three years I have used it, I have not experienced any downtime with it.

I have not experienced any scalability issues.

I never had to contact support at my level.

When setting up the way your IP addresses are organized, make sure that you have a good naming convention. Our company made sense at the parent root IP address levels, but whenever we drilled down through the IP address ranges, our naming conventions were not very organized, and so sometimes it could be difficult to find exactly what subnet you are looking for. I would rate this review a 9.

BlueCat Integrity's primary use case includes DDI records in my day-to-day work. To be specific, I manage DDI DNS records, modify, create, and delete DNS zones and sub-zones, then handle DHCP reservations, and process tickets that come through.

The monitoring capabilities in BlueCat Integrity are exceptional; everything is available and easy to access. There are options where you can quickly check the syslog and other resources, making troubleshooting straightforward.

Bluecat Integrity is very user-friendly, and all the options are integrated and clear, which is one of the things I appreciate about it. There are shortcuts for creating DNS entries in BlueCat Integrity, and this automatically generates PTR records while also validating whether the IPs are in use. Those capabilities are very easy to demonstrate and implement; they are visible on the screen. I have used other DDI tools such as VitalQIP, and those are not this easy and user-friendly.

Bluecat Integrity is very useful when I am troubleshooting an incident, saving significant time when I review logs and everything. I can quickly track the audit log, which is really valuable. The UI is structured very logically, and the configuration hierarchy is straightforward. The network blocks and zones are clearly organized, which is something I appreciate. Additionally, the permissions and roles help separate administration responsibilities, which is also a great feature. Overall, the integration between DNS, DHCP, and IPAM combined with the centralized visibility and control works well for my day-to-day DDI operations.

One thing that I miss in BlueCat Integrity is that for a DDI record that is added and deleted, in InfoBlox, you do not usually need to deploy; it just gets added and everything processes automatically. Here you have to deploy the server responsible for that zone, so that is an area that could be improved if possible. The other thing is that managing PTR records and the reverse zone is much simpler in InfoBlox than in BlueCat Integrity, so that aspect is something that could be improved.

BlueCat Integrity is stable.

Regarding scalability, I would say it is one of the strong areas from my experience.

The customer support is great.

In my previous organization, I was using different DDI tools, but here BlueCat Integrity has been used from the beginning. When I had a discussion with the management, they evaluated TCPwave, EfficientIP, and also checked InfoBlox before settling with BlueCat Integrity.

My advice to organizations considering BlueCat Integrity is to have a clear understanding of their DNS, DHCP, IPAM architecture and operational process before any implementation or switching of tools. BlueCAT Integrity works very well in environments where management is centralized, and visibility and governance are important, especially for medium to large enterprise networks; for small enterprises, I do not think it is that useful. I would rate this product an eight out of ten.