Sold by: Octave
Deployed on AWS
Flexible, configurable quality management system built to scale
Overview
Octave Reliance (formerly ETQ Reliance) is a cloud-native Quality Management System (eQMS) designed to transform quality from a siloed function into an integrated, data-driven business process. From the manufacturing floor to the boardroom, Reliance empowers organizations to untangle quality complexities today and seize opportunities for tomorrow. Built on AWS for enterprise-grade security and scalability, Reliance combines flexibility, configurability and advanced AI capabilities to deliver proactive quality management across industries.
Quality leaders and IT professionals face growing challenges as suppliers contribute up to 80% of product value. Managing compliance, supplier quality and product lifecycles across disconnected systems often results in inefficiencies and questionable data quality. Reliance solves these challenges by providing a single source of truth for quality processes, enabling organizations to implement best practices, improve visibility and accelerate decision-making.
Improve supplier quality, scale compliance, reduce the cost of poor quality and accelerate time to market with Reliance. AI is also embedded directly in the platform and allows for human-in-the-loop review to ensure compliance and trust in regulated environments.
Flexible and adaptable, Reliance evolves with your business needs. With more than 40 best-in-class applications, organizations can design and refine workflows to meet unique requirements across dozens of industries including life sciences, manufacturing, food and beverage and energy. Powered by AWS, Reliance delivers enterprise-grade security, scalability and IT management capabilities. Its architecture ensures data integrity, privacy and compliance with global standards while offering the flexibility of a modern cloud solution.
Reliance helps mid-size manufacturers and multinational enterprises close the quality loop with a unified platform that connects people, processes and data. By consolidating quality management into a single integrated system, organizations gain visibility, reduce risk and drive continuous improvement. Designed for agility, Reliance provides the tools and intelligence to keep organizations ahead of regulatory and market demands. With AI-driven insights, flexible workflows and cloud-native architecture, Reliance helps you solve business problems today and seize opportunities for tomorrow.
Purchasing Reliance is meant to only be transactable via an AWS private offer. For custom contract terms, packages, pricing or additional features, please contact us: https://www.octave.com/products/asset-performance-management/reliance
Highlights
- Access over 40 best-in-class applications: Use Reliance to manage audits, CAPA, document control, supplier quality, training and more - all within a single, cloud-native eQMS. Each application is intuitive and configurable, designed for agility and enhanced with AI capabilities such as guided intake and predictive insights to streamline workflows, strengthen compliance and accelerate time to market.
- An adaptive platform that connects people, processes and data seamlessly: Reliance provides real-time access to a common data model anytime, anywhere, ensuring consistent quality information for every decision. Deep integration with enterprise systems and contextual awareness across workflows enable smarter automation and collaboration, while AI-driven intelligence delivers recommendations and insights to reduce risk and improve operational efficiency.
- Secure data-driven foundation for modern quality management: Reliance leverages a leading-edge cloud architecture to deliver enterprise-grade security, flexibility and IT control. Organizations gain scalable access to unified data, robust governance tools and advanced AI capabilities that provide predictive insights and intelligent recommendations - empowering proactive compliance and optimized performance across the quality lifecycle.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Octave Reliance | Every customer has different needs that can't be answered by any one-size-fits-all plan. We work closely with our clients to price and package the most effective offering for their needs. If you would like to learn more about Octave Reliance, please contact: https://www.octave.com/products/asset-performance-management/reliance Users | $0.01 |
Dimensions summary
This listing is priced under a single dimension based on the number of Users. Rather than a fixed plan, pricing and packaging are set through direct work with the vendor to match your needs. You license Octave Reliance as a contract, and your cost scales with how many users you add. To learn more or get a quote, you contact the vendor directly. Because pricing depends on your configuration, the table shows the user-based unit but not a set rate for every buyer.
Top-of-mind questions for buyers
A user is an individual with a login and role in the system. The platform supports many user roles across sites and geographies. Your cost scales with how many named users you add, since pricing uses the Users dimension.
The system is cloud-native and supports adding sites, languages, and geographies through configuration, not custom code. Since pricing is set by user count, adding locations mainly affects cost when you add more users to support them. Confirm packaging details with the vendor.
The platform includes quality processes such as document control, CAPA, change management, training, audits, and supplier quality. It offers dashboards, analytics, and connectors for enterprise systems. Since packaging is set with the vendor, confirm which applications are included in your specific configuration.
www.octave.com
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Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Octave Reliance Support offers comprehensive support plans designed to keep your quality management system running smoothly and optimized for your business needs. Our support team provides expert assistance for configuration, troubleshooting and best practices to ensure you get the most out of Reliance.
Customers can choose from multiple support tiers, which offer features such as 24/7 critical issue response, priority case handling and access to a rich knowledge base. You can also choose a plan that includes proactive health checks, dedicated technical account management and strategic guidance to help you maximize system performance and ROI.
Octave Reliance Support also includes self-service resources like documentation, training materials and community forums, giving you the flexibility to resolve issues quickly. Whether you need help with AI-powered features, integration or platform configuration, our team is ready to assist.
Contact ETQ Support:
- Email: support@octave.com
- Phone: +1 (877) 270-9631
- Support Portal:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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