Overview
The Problem with Standard AWS Billing
Managing multiple AWS accounts on standard pay-as-you-go billing gets messy fast. Costs and usage are hard to see in one place, support is priced and structured per account, and there is no single point of contact when something needs escalating. For organisations running workloads across many accounts, this fragmentation creates billing overhead, slows down incident response, and obscures the true cost of your AWS estate.
How CirrusHQ Solves This
CirrusHQ resells AWS accounts for organisations that need clearer billing, better cost visibility, and faster support. Our CirrusHQ Acuity platform automates consolidated multi-account billing structured to your organisation, daily usage reports and alerts, and cost visibility across every account you hold with us. On top of that, you get access to CirrusHQ savings plans to offset AWS costs, and business-tier AWS support triaged through CirrusHQ for faster response.
Key Capabilities Consolidated multi-account billing: billing structured to match your organisational hierarchy, replacing fragmented per-account invoices with a single, clear view. Daily billing reports and usage alerts: proactive notifications so you can catch cost anomalies early and maintain budget discipline across all accounts. CirrusHQ savings plans: access to savings plans that offset your AWS costs, helping you reduce spend without managing reservations yourself. Business-tier AWS support with CirrusHQ triage: support requests are triaged by CirrusHQ's UK-based team for faster, more relevant responses rather than going through standard AWS channels per account. CirrusHQ Acuity portal: a dedicated portal providing cost visibility across every AWS account you hold with us, bringing all your billing and usage data into one place. Getting Started
If you are interested in consolidating your AWS accounts under CirrusHQ, contact us to discuss your requirements. During onboarding, we will discuss key contact points, billing alerts, billing structure, and other areas to ensure the service is configured to your organisation's needs.
Why CirrusHQ
CirrusHQ is an AWS Premier Tier Services Partner with 18 years of exclusive AWS focus, holding the AWS MSP, DevOps, Migration and SMB Competencies and the Well-Architected designation, with 100+ AWS certifications, a +93 NPS, and a UK-based 24x7 service desk led by architects certified to AWS Solutions Architect Professional and DevOps Engineer Professional.
Highlights
- Acuity Portal for Cross-Account Cost Visibility: Gain real-time cost visibility across every AWS account through CirrusHQ's Acuity portal. See consolidated spend data, track usage trends, and identify optimisation opportunities in one place, purpose-built for organisations managing multiple AWS accounts under a single billing structure.
- Consolidated Multi-Account Billing Structured to Your Organisation: CirrusHQ organises your AWS billing hierarchy to match your business structure, so finance teams receive clear, predictable invoices. Daily usage reports and configurable alerts help you catch cost anomalies early, before they become budget surprises.
- Business-Tier AWS Support With UK-Based Triage: Every support request is triaged through CirrusHQ's UK-based 24x7 service desk, staffed by architects holding AWS Solutions Architect Professional and DevOps Engineer Professional certifications. CirrusHQ also provides access to savings plans designed to help offset your ongoing AWS costs.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Support
Vendor support
CirrusHQ provides business-tier AWS support triaged through a UK-based 24x7 service desk. Support staff hold AWS Solutions Architect Professional and DevOps Engineer Professional certifications.
Onboarding
During onboarding to CirrusHQ-managed AWS accounts, the team will discuss key contact points, billing alerts, billing structure, and other areas relevant to your organisation's setup. This ensures your billing hierarchy is configured to match your business structure from day one.
Ongoing Support
For ongoing support requests - including troubleshooting, billing queries, cost optimisation guidance, and savings plan management - CirrusHQ's service desk is available around the clock. Requests are triaged by certified architects who can address technical and billing issues directly.
Contact
For any request, please contact CirrusHQ via the website . Whether you need help with account management, billing adjustments, usage reports, or refund requests, the team is ready to assist.