Sold by: Smartling, Inc.
Deployed on AWS
Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.
4.4
Overview
Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.
Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.
Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.
For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.
Highlights
- Smartling TMS: Our turnkey translation management system (TMS) offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
- Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 50+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
- Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Smartling LanguageAI Platform | Variable licensing fees, please contact awsmarketplace@smartling.com | $49,000.00 |
Dimensions summary
This listing uses a single contract dimension billed in units. You pay variable licensing fees, so there is no fixed public rate on the table. Instead, you contact the vendor to size your needs. Pricing depends on the type of translation you choose, the volume of content, and how automated you want your workflow. Because costs are quoted per engagement, the vendor scopes your content, languages, and workflows before setting the fee. To get a rate, reach out to awsmarketplace@smartling.com for a tailored quote based on your usage.
Top-of-mind questions for buyers
Translation volume drives units, measured per word of content. Pricing scales with the type of translation you select and how automated your workflow is. The vendor sizes your content, languages, and workflows to set the licensing fee, so units reflect your actual translation throughput rather than a fixed seat count.
Three factors combine: the translation method you choose, the volume of content, and how much automation you use. Automated machine translation costs less per word than blended AI translation, and human-verified translation costs more per word. Higher content volume raises the total. The vendor scopes all three before quoting.
Machine and AI translation meter per word with no human step, giving lower per-word rates and faster delivery. AI Human Translation adds a human validation layer on top, raising the per-word cost and delivery time. You pick the method per content type, so cost tracks the quality level you need.
www.smartling.com+1
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Smartling Support
Smartling provides support to help customers get the most out of the LanguageAI platform. For assistance with using the platform, troubleshooting issues, please visit the Smartling Help Center at https://help.smartling.com/hc/en-us .
Security and Compliance
Smartling maintains certifications independently audited to protect your data at every layer:
- SOC 2 Type II
- HIPAA
- PCI DSS Level 1
- GDPR compliant
- HITRUST e1
- ISO 27001, ISO 42001:2023 (AI Management Systems)
- ISO 17100, ISO 13485, ISO 9001:2015, ISO 18587
Smartling uses Amazon Web Services locations across the globe to house customer data. Customers retain full ownership of translation memories, glossaries, and translated content -- exportable at any time with no vendor lock-in.
Contact
For custom pricing, private contracts, or general inquiries, please email awsmarketplace@smartling.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Alain C.
Intuitive Workflow with Reliable Support
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
I really enjoy Smartling because it is simple to use and quite intuitive. I use it on a daily basis for my translation work. The ability to access my clients' global glossary and translate according to their preference is a huge help. I also appreciate the MTPE translation feature, although my role now involves reviewing to ensure accuracy. The issue reporting service is great, as it allows me to send questions directly to clients for clarification, which is valuable for understanding the source language better. Smartling's support is helpful in guiding me to use the tool more efficiently, and the feature to claim jobs only when I have the time to work on them is practical. The initial setup was very easy, and while it took a few months to become fully familiar, using the tool is straightforward.
What do you dislike about the product?
I find that the MPTE translation should be able to adapt the glossary terms to the context, but sometimes it does not translate properly. I believe glossary integration could be improved, especially in the world of AI. I think forcing users to provide context when inputting the source language could help translators like me.
What problems is the product solving and how is that benefiting you?
Smartling helps me access client glossaries and translate accurately. It simplifies issue reporting, allowing clarification from clients. I enjoy its intuitive interface and ability to claim manageable jobs. The support enhances my tool usage, and I serve as a reviewer to ensure proper translations.
Glendys D.
A Centralized and Efficient Workspace for Translators
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
What I like best about Smartling is having the translation memory, glossary, context, and quality checks available in the same workspace. These features help me maintain consistency across a large volume of short strings and identify terminology or formatting issues before submitting my work.
What do you dislike about the product?
Some automated quality checks can be repetitive or flag issues that are not actually errors, especially when the translation intentionally differs from a glossary entry because of grammar or context. Reviewing and dismissing these warnings can slow down the workflow, specially in large projects. More context-aware QA checks would make the process more efficient.
What problems is the product solving and how is that benefiting you?
Smartling helps manage large volumes of localized content in a centralized workflow. As a linguist, I can access assigned content, translation memory, terminology, visual context, and quality checks without switching between multiple tools. This helps me translate more efficiently, maintain consistency across related strings, and reduce avoidable errors.
Andrea G.
Very User-Friendly—Everything You Need at Your Fingertips
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
It’s very user friendly and everything you need is at your fingertips and I love being able to work on my iPad.
What do you dislike about the product?
Here are some of my observations when working on an iPad:
1. You need to double click to use the “save page” and “submit” buttons twice to be able to use them
2. Going from page to page is difficult
3. I have noticed that with some multi-page jobs, if you use the “save page” option, not all segments are saved
4. I would like to be able to choose several files to work on at the same time rather then having to open them one at a time (batch open files)
1. You need to double click to use the “save page” and “submit” buttons twice to be able to use them
2. Going from page to page is difficult
3. I have noticed that with some multi-page jobs, if you use the “save page” option, not all segments are saved
4. I would like to be able to choose several files to work on at the same time rather then having to open them one at a time (batch open files)
What problems is the product solving and how is that benefiting you?
It is great with reliability and it’s very helpful that once you validate a segment, there is no need to worry about losing your work when you have to close up and continue the next day.
Computer Games
Exact-Match Search and Helpful History for Clearer Workflow Feedback
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
You can search by “exact match” as well as other fields tailored to the project parameters. The history feature also makes it easy to track which step went wrong, which helps provide more accurate feedback on the workflow.
What do you dislike about the product?
The “view instruction” option often truncates text, and searching by file only returns 50 files to choose from.
What problems is the product solving and how is that benefiting you?
It helps centralize localization from vendors and reduces manual error logging.
Cosmetics
Fast Translations and Helpful Chat, but a Steep Learning Curve
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
I like the speed of translation and the newer chat feature (The ai bot I think, very helpful)
What do you dislike about the product?
The platform is not user-friendly; you have to learn so much about the translation processes to be able to feel confident using it.
What problems is the product solving and how is that benefiting you?
Smartling helps us translate many languages quickly, so we can get content out to our teams on deadline, and in the languages they need.